Enter name, type, or model no. of product
Apple Iphone 5c 16gb Unlocked Sim Free Smartphone Blue Green White Pink Yellow Review
Apple iPhone 5C 16GB Unlocked Sim Free Smart Phone Blue Green White Pink Yellow
What does Grade A
mean? What does Grade B
mean? What does Grade C
mean? What do I get? *30 days
Money Back Guarantee means customers have 30 days within which a refund can be
processed for them. Please note that we will
not process refunds 30 days after your purchase. **45 Days return to base
warranty allows the buyer to return the product for a free repair. Please
note: Warranty does not cover any physical & liquid damages and any
damage caused by user or due to wrong use of device and its accessories. Why buy from us? Contact Us: For any enquiries or issues, you can contact us via the eBay message centre by clicking "Ask a question" at the bottom of the listing. For any enquiries or issues, you can contact us via the eBay message centre by clicking "Ask a question" at the bottom of the listing. You can also call us or email us to speak to one of our representatives. Our office hours are 9:00am to 5:00pm (Mon - Fri). Please note we do not operate on weekends/ Public Bank Holidays and expect a delay in response. Please allow up to 48 hours during normal working days before re-sending us an email. Complaints: If
for any reason you are not 100% satisfied with our products, please contact us
first before leaving any feedback so that we can look into resolving your
concerns. Here at Universal Green Tech we try to offer the best customer experience by
making our listings clear and easy to understand. Terms and
Conditions: ·
We only accept payment through Paypal and
immediate payment is required. Product will be dispatched within one
working day after the payment has been cleared. ·
We
are an online business so we do not allow collections or cash payments. Delivery ·
Standard
Second Class/ Signed for Delivery Service within UK mainland is free. If you
would like to upgrade to First Class or Special Services, please check
individual listing for that option. ·
We
provide these upgrades on prices as low as £0.99 depending on the size and
nature of the item. ·
If
delivery is missed then items are held at the local depot for few
days. Please arrange redeliver with them. ·
If
the item returned back to us (either due to missed delivery or address being
wrong) we will charge our admin/postal cost for refund
or re-delivery. ·
International
customers are required to pay additional charges. Please see the
listing for charges on your item, which vary depending on the size and nature
of the item. ·
We
always update eBay with tracking details of the product if Signed for/ Tracked
Service is used. Usually all orders get delivered within the mentioned
time frame. ·
However,
sometimes product can get delayed or is lost during transit. If you do not
receive your item within 10 working days please inform us so we
can contact the courier services for you. ·
Please
note that item’s delivery is subject to Royal Mail and Courier
service. Lost item complaints cannot be filed for at least 15
days after the postage within UK and 30 days for international postage. ·
International
Buyers please note you may have to pay customs fee or duty if applies
within your country. Changed your mind? ·
If
you change your mind and wish to return or exchange the product, you
must notify us within 48 hours of the receipt of the product and obtain a RMA
number. ·
We
must receive the product within 10 working days for UK and 25 days for
international buyers. ·
Buyer
will pay the postage cost (we will deduct postage and admin cost if
refund is required or will charge postage cost for exchange). Faulty ·
If
you discover product is faulty you must notify us within 48 hours and
obtain RMA Number. Failing to notify us within 48 hours can lead us into
denying a return/refund. ·
Product
must be returned to us within 10 working days after obtaining the RMA
number in actual packaging without any unauthorized repair
attempt. ·
You
must write your RMA number, name and full address on the return package. ·
We
will replace/repair the item within 5 working days after we receive the
product and return it to the buyer. Happy with Our Service We value your purchase and your
opinion. Please take time out and leave us positive feedback, so that others
can buy with confidence too.