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Browse our Store Product Title Apple iPhone 5 - 16GB/32GB - Black or White - Unlocked/EE/Vodafone/Three/02 Description Item has been fully refurbished and in terms of function works perfectly, unit may have some marks/dents and signs of use present, including marks to the screen and has therefore been graded C. Unit comes packed in plain packaging with a USB lead. Unit comes with a 1 year warranty, and is unlocked to any network, any questions please ask. Important Information Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging and packaged with all accessories originally shipped with the device.Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. Please note this process can take 3-5 working days after we have received the device. If your return is approved, we will initiate a refund via Paypal and advise you of this as soon as possible.ShippingYou will be responsible for paying for your own shipping costs for returning your item in an instance where you have changed your mind. If your item is faulty please contact us as we will either arrange to have the item collected from you or agree a suitable shipping method and if necessary refund the associated costs. Content © Copyright ultimo-electronics. All rights reserved.